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Thursday, November 21, 2024

Scottsdale launches biennial community survey targeting resident feedback

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David D. Ortega (left), Mayor of the City of Scottsdale and Barry Graham, Vice Mayor of the City of Scottsdale | https://www.scottsdaleaz.gov/council

David D. Ortega (left), Mayor of the City of Scottsdale and Barry Graham, Vice Mayor of the City of Scottsdale | https://www.scottsdaleaz.gov/council

Randomly selected households in Scottsdale will soon receive a survey to gather their opinions on the community, city programs, and services. The city plans to use this feedback to guide future initiatives and services. Once responses from the 5,500 selected households are collected, an online version of the survey will be available for all residents.

The National Community Survey enables residents to evaluate their quality of life and offer specific feedback on municipal services, public safety, customer service, and participation in community events. Initial notifications will be sent next week, followed by the survey itself.

Residents who receive the survey are encouraged to spend about 15 minutes completing it. "The data collected is an important component of Scottsdale’s commitment to providing top level services to the community."

Designed by the National Research Center at Polco for local governments, this survey allows Scottsdale to compare its results with other cities nationwide. It also provides a means for comparing current service quality with previous years since most questions remain unchanged annually.

By selecting households randomly, the results aim to represent the community accurately within a known margin of error. Afterward, a web-based version will be open for all city residents.

Survey findings are expected in spring 2023. More information and past results can be found on Scottsdale's website at ScottsdaleAZ.gov by searching "community survey."

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