Mayor David D. Ortega, City of Scottsdale | City of Scottsdale website
Mayor David D. Ortega, City of Scottsdale | City of Scottsdale website
Scottsdale has been recognized as the top digital city in the United States for its population category of 125,000 to 249,999 by the Center for Digital Government’s (CDG) 2023 Digital Cities survey. The city was acknowledged for its efforts to improve digital, citizen, and government experiences through technology and leadership. This recognition highlights Scottsdale's work in strengthening cybersecurity, enhancing transparency, ensuring digital privacy rights and equality, and addressing social challenges with innovative solutions.
Chief Information Officer Bianca Lochner expressed pride in receiving this honor. "We are thrilled and honored to receive this prestigious recognition for our outstanding efforts in digital transformation," she stated. Lochner attributed the success to the city's visionary leadership and dedication to using technology to benefit residents. She emphasized that their digital transformation journey involved innovation, collaboration, and a relentless pursuit of excellence.
Scottsdale has embraced emerging technologies such as AI, IoT, and data analytics to improve city services, infrastructure, and governance. These initiatives have created a more seamless experience for residents by allowing easy access to information and essential services.
The city's mission is to deliver "simply better service" through innovation while maintaining trust and equitable public service delivery. Scottsdale has implemented a Digital Privacy administrative regulation aimed at safeguarding public trust regarding the use of new technologies. This policy allows residents control over how their information is shared.
Todd Sander, Vice President of the Center for Digital Government and Governing Institute, praised the winners of the Digital Cities survey. “The Digital Cities survey winners continue to push the envelope of how government agencies deliver modern services during a period of rapid technological change,” he said. Sander congratulated these trailblazers who contribute to building an inclusive government.
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